I want to upgrade to premium, but I get no response to my communication attempts

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ToeCheeseTaco
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I want to upgrade to premium, but I get no response to my communication attempts

Post by ToeCheeseTaco » Mon Aug 16, 2021 5:17 am

I donated enough for the lifetime pass to the "free" version, and quickly decided i needed the premium version. The premium page says that my previous donation for the free version can be applied to the purchase of premium. It says to contact support to do this, but there is no response to my emails. I tried emailing the address associated with the paypal account the donation was sent to, but I get no response. I tried contacting Stanley on the forums, but it wont let me send a message to him, tells me I need to login when I'm already logged in.

I really want to give Stanley more money, but he is not responding. What gives?

stanley
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Re: I want to upgrade to premium, but I get no response to my communication attempts

Post by stanley » Fri Nov 19, 2021 8:04 pm

Please send a email to support (at) mediacoderhq.com
When things work together, things work.

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