Cropper is broken in 5599 to 5605

Bug report and feature request
ChaosBlades
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Cropper is broken in 5599 to 5605

Post by ChaosBlades » Fri Mar 07, 2014 4:42 am

There is a few pixel black border inside the cropping window.

I move the cropping window at the bottom and sides and the video moves down and to the right.

Everything works as it should on 5588.
Last edited by ChaosBlades on Sat Apr 12, 2014 11:43 pm, edited 3 times in total.

ChaosBlades
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Re: Cropper is broken in 5599

Post by ChaosBlades » Thu Mar 20, 2014 3:58 am

Same issue in build 5600

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Re: Cropper is broken in 5599

Post by ChaosBlades » Sat Mar 29, 2014 4:29 am

Same issue with 5602.

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Re: Cropper is broken in 5599 to 5602

Post by ChaosBlades » Tue Apr 01, 2014 3:29 pm

MediaCoder is now forcing me to upgrade to a broken version. If you want to force people to keep up to date you need to be on top of these bugs. I hope I don't need to use the Cropper anytime soon.

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Re: Cropper is broken in 5599 to 5602

Post by meRobs » Wed Apr 02, 2014 8:54 am

MediaCoder will not force you to update if you follow the simple instruction in: viewtopic.php?f=17&t=8068.
This Guide is one of many that are listed under Tips & Guides (link below).
Other Guides may be helpful to you as well.
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

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Re: Cropper is broken in 5599 to 5602

Post by ChaosBlades » Thu Apr 03, 2014 3:46 am

Thanks will do.

Same problem in 5603.

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Re: Cropper is broken in 5599 to 5603

Post by meRobs » Fri Apr 04, 2014 5:47 pm

That is why I stick to build 5392 until there is some evidence that the common bugs have been addressed.
See: viewtopic.php?f=17&t=12894
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

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Re: Cropper is broken in 5599 to 5603

Post by ChaosBlades » Sun Apr 06, 2014 2:55 am

So on my installation when I launch an outdated version it closes and opens a web page to that I can't edit the settings.

Edit: Even if I edit the settings file manually it still closes just does not open the web page. I guess I am forced to use handbrake to crop and encode uncompressed then encode with mediacoder. I can't believe I paid over $100 for an offline key for this.

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Re: Cropper is broken in 5599 to 5603

Post by meRobs » Sun Apr 06, 2014 10:27 am

ChaosBlades wrote:So on my installation when I launch an outdated version it closes and opens a web page to that I can't edit the settings.
This has never happened to me before. So, I can't even guess what you might be doing.
ChaosBlades wrote:Even if I edit the settings file manually it still closes just does not open the web page.
Once again, you must be doing something unusual here. In any case, there are too few details for anyone to comment.
ChaosBlades wrote:I guess I am forced to use handbrake to crop and encode uncompressed then encode with mediacoder. I can't believe I paid over $100 for an offline key for this.
Either start a new Topic amphasising the $100 or write (PM) to Stanley and detail the problem and, again stress the $100.
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

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Re: Cropper is broken in 5599 to 5603

Post by ChaosBlades » Mon Apr 07, 2014 3:40 am

Thanks for the repaly, I already emailed Stanley but I am sure everyone is aware how long it takes him to respond if even at all. When I bought the USB key it took almost a week for him to respond with my online key and then a day or two later to ship the USB key.

I just did a 100% fresh install of windows 8.1. After the install I installed Nvidia driver, firefox, then MediaCoder 5588 x64 and it does the exact same thing. Also my Offline Key... does not work offline. Says it is unable to get a valid license. Just like my MediaCoder ID after a while was unable to connect to the internet to validate.

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