Premium License paid but not received :(

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Loldude20
Beginner
Beginner
Posts: 2
Joined: Thu Aug 07, 2014 12:09 am

Premium License paid but not received :(

Postby Loldude20 » Thu Aug 07, 2014 12:16 am

Hello guys,

2 days ago i have paid for Mediacoder Premium (1 license ) but i didn't received
anything , of course i have checked my spams. I have written to the support but i didn't get
any answer ... So i would like to know when i will get it :)

Thanks

Regards
stanley
Site Admin
Site Admin
Posts: 4078
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Premium License paid but not received :(

Postby stanley » Sat Aug 09, 2014 12:27 pm

Sorry about that. Did you take a look in your email spam folder? If still no luck, please PM me your paypal email address or transaction ID.
When things work together, things work.
JX3D
Beginner
Beginner
Posts: 1
Joined: Tue Oct 21, 2014 3:13 am

Re: Premium License paid but not received :(

Postby JX3D » Tue Oct 21, 2014 3:21 am

Hi Stanley

I too haven't received anything since I payed you via paypal. I have checked my spam-folder and mail-rules, and I have tried to contact you via email and facebook - no luck yet.

I hope I can pm you after this post, so I can give you the paypal transaction id.

Yours Sincerely
Henrik J. Larsen
Yours
Henrik J. Larsen
stanley
Site Admin
Site Admin
Posts: 4078
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Premium License paid but not received :(

Postby stanley » Sun Nov 02, 2014 11:59 am

Did you receive the email containing your serial number and download link for the premium version now?
When things work together, things work.

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