Donated with Paypal but have not received activation

Discuss about generic usage of MediaCoder.

Moderator: HuggiL

stanley
Site Admin
Site Admin
Posts: 4135
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Donated with Paypal but have not received activation

Post by stanley » Wed Aug 27, 2014 7:24 pm

The ID is sent within 12 hours after the donation is received, even I am on holiday.
If you didn't receive it, please

1. check you email junk folder
2. if still no luck, send an email to support@mediacoderhq.com and it will be re-sent to you
When things work together, things work.

Schattenmeister
Beginner
Beginner
Posts: 2
Joined: Sat Sep 13, 2014 3:10 am

Re: Donated with Paypal but have not received activation

Post by Schattenmeister » Sat Sep 13, 2014 3:12 am

Hi,
i have buyed the Key yesterday and wait about 15 Hous an no Key.
Today i have wrote an Email to support@mediacoderhq.com with the Paypal Transaction Code an don't receive the Key :(
Play send it again.
Thanks

stanley
Site Admin
Site Admin
Posts: 4135
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Donated with Paypal but have not received activation

Post by stanley » Mon Sep 22, 2014 5:38 pm

After 12 hours if you don't receive the email, please

1. take a look in your email junk folder
2. contact support@mediacoderhq.com for re-sending the email.
When things work together, things work.

Post Reply