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Donated with Paypal but have not received activation

Posted: Fri Dec 28, 2012 5:10 am
by bdoh615
I donated through Paypal but have not received my activation code. How do I get it>

Re: Donated with Paypal but have not received activation

Posted: Mon Dec 31, 2012 2:44 pm
by stanley
Place contact with support@mediacoderhq with your donation transaction ID.

Re: Donated with Paypal but have not received activation

Posted: Sun Jan 06, 2013 4:17 am
by DevilBlink
stanley wrote:Place contact with support@mediacoderhq with your donation transaction ID.
Good afternoon, I have the same problem, I maked a donation the 31st of december, but have not received My "Media Coder ID"
I sended an email to support@mediacoderhq.com but They do not respond me.
Please help me. I need the ID because the nag dont permit me use the software for about 30 minutes :roll:
Thanks in advance.

Re: Donated with Paypal but have not received activation

Posted: Wed Jan 23, 2013 9:36 am
by grenoble
Same for me,

I 've made the 25$ donation 24 hrs ago, contact support@mediacoderhq.com but no ID no response.
I don't know if I should search an another tool, I don't have time for that.

:x

Re: Paid with Paypal but have not received activation

Posted: Tue Apr 30, 2013 9:23 am
by hansonwe
Hi There,

I'm in a similar boat ... I've paid my money for a MediaCoder premium license but haven't received anything after 1 week.

I've sent emails to both support@mediacoderhq.com and to consult@mediacoderhq.com but haven't heard anything yet.

Any other ideas?

Thanks!
- Bill

Re: Paid with Paypal but have not received activation

Posted: Fri May 03, 2013 7:37 pm
by stanley
I am pretty sure the activation email was sent to you. Please check your spam folder where it might have gone into. If you still can't find it, please email to support@mediacoderhq.com.
hansonwe wrote:Hi There,

I'm in a similar boat ... I've paid my money for a MediaCoder premium license but haven't received anything after 1 week.

Re: Donated with Paypal but have not received activation

Posted: Sat Sep 07, 2013 1:04 pm
by Condor
I also have not yet recieved a Mediacoder ID as well and have emailed both support emails.

Re: Donated with Paypal but have not received activation

Posted: Sun Oct 20, 2013 10:11 pm
by stanley
If you didn't receive the ID within 24 hours, please:

1. Take a look at your email's spam folder
2. If it's still not there, contact with support@mediacoderhq.com for assistance

Re: Donated with Paypal but have not received activation

Posted: Thu May 15, 2014 9:27 pm
by PHP
I donate Yesterday for 1 month to try your software.
Till now i also haven't got no ID.
I have mailed several times.....no response.
Yes , i look in the spam map, and nothing is been sent.
strange......very strange

Re: Donated with Paypal but have not received activation

Posted: Fri Aug 08, 2014 12:19 am
by Loldude20
Same for me i didn't receive my premium license , i have tried to contact the support no answers i guess the staff is on holidays