Donated but no response after 3 Days

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andy
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Donated but no response after 3 Days

Postby andy » Fri Feb 27, 2015 11:55 am

I donated for the lifetime Mediacoder licence three days ago and have not heard a peep even after sending two emails. I see the dates on this board on this board are not exactly up-to-date maybe someone can suggest what I should do next. Thanks.
stanley
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Re: Donated but no response after 3 Days

Postby stanley » Tue Mar 03, 2015 6:47 pm

You should receive an email. Sometimes the email goes into junk/spam folder. If you still can't find it, please send an email to support@mediacoderhq.com.
When things work together, things work.
kittmaster
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Re: Donated but no response after 3 Days

Postby kittmaster » Tue Mar 24, 2015 11:09 pm

I am also in similar boat, I donate almost 2 days now and no code, please help!
stanley
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Re: Donated but no response after 3 Days

Postby stanley » Sat Apr 18, 2015 10:03 pm

First, please take a look in your email junk/spam folder for the notification email. If you still can't receive the email after 24 hours please drop a line to support@mediacoderhq.com.
When things work together, things work.
zvanburen
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Re: Donated but no response after 3 Days

Postby zvanburen » Fri Jun 10, 2016 1:57 pm

Hi donated on June 2 via PayPal. I have been searching for the code in spam, trash, and regular e-mail. Nothing has been sent. The donation was for a 30 day period and I wanted to try it out and familiarize myself with it before I made a lifetime donation but so far nothing. Please help. Thanks!
stanley
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Location: Sydney

Re: Donated but no response after 3 Days

Postby stanley » Mon Jul 04, 2016 11:36 am

Normally you are instantly redirected to a page showing you your MediaCoder ID after you made your payment by PayPal. If not, please send an email to support@mediacoderhq.com and you will get response within 24 hours. Posts here are replied from time to time and you should not publish you transaction info here.
When things work together, things work.

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