Install bug

Bug report and feature request
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Posts: 1
Joined: Sun Apr 17, 2016 3:51 pm

Install bug

Post by mark10000 » Sun Apr 17, 2016 3:57 pm

I cannot install the latest update for some reason. x64

I get the message: Please shut down the running instance of MediaCoder before the setup can continue.

Windows 10

I have no running instances, MediaCoder is not run at startup and I've tried installing from a reboot.

The message has no cancel button either, so I have to go into Task Manager to shut it off.

I have cleaned my temp folder as well in case there was a conflict there, but to no avail so far.

Please advise.

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Re: Install bug

Post by stanley » Sat Apr 23, 2016 9:53 am

Thanks for the report. Did you allow the installer run as administrator?
When things work together, things work.

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