Build 5588 x64: MediaCoder does not start

Bug report and feature request
VideoCoder
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Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Sun Feb 02, 2014 6:56 pm

Hello

The problem is as follows:

As I run MediaCoder 64 bit version (Win7 OS) the splash screen comes up. The Splash Screen remains visible for few seconds and then the Splash Screen vanishes. Nothing happens next. I have checked the Task Manager that "mediacoder.exe" is still running, but the main program interface never comes up. I have seen the same problem for previous version of MediaCoder and so updated it thinking that the update might resolve the issue. but it was all in vein. I can run multiple instances of the program, but the same thing happens. I have to end the task manually from Task Manager window.

I have installed MediaCoder in the default location (C Drive) as well as Custom location (where I generally install my programs which is another partition).
I have checked and MS VC++ 2008 as well as 2010 are installed.
My OS is regularly updated.

Please resolve this issue.

Thank you.

meRobs
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Re: Build 5588 x64: MediaCoder does not start

Post by meRobs » Sun Feb 02, 2014 10:58 pm

Suggest you click on the splash screen as soon as it appears.
You might also find some useful comments in the Tips & Guides section (below).
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

VideoCoder
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Re: Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Mon Feb 03, 2014 3:45 am

meRobs wrote:Suggest you click on the splash screen as soon as it appears.
You might also find some useful comments in the Tips & Guides section (below).
Thanks for your reply.
I also tried that, but that makes the splash screen disappear instantly, but nothing else happens later. :(

stanley
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Re: Build 5588 x64: MediaCoder does not start

Post by stanley » Mon Feb 03, 2014 10:01 pm

Tried a complete re-install?
When things work together, things work.

VideoCoder
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Re: Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Thu Feb 06, 2014 3:00 am

stanley wrote:Tried a complete re-install?
I did the same a number of times. I uninstalled, restarted the machine and tried to install it again.

Is there no solution to this problem? :(

VideoCoder
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Re: Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Sat Feb 08, 2014 1:50 pm

Any help please? I tried older builds, but nothing works. :(

meRobs
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Re: Build 5588 x64: MediaCoder does not start

Post by meRobs » Sat Feb 08, 2014 5:06 pm

Suggest you look at: HuggiL' s comment at: viewtopic.php?f=5&t=12850&p=38690&hilit ... tor#p38690
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

VideoCoder
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Re: Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Sun Feb 09, 2014 2:21 am

meRobs wrote:Suggest you look at: HuggiL' s comment at: viewtopic.php?f=5&t=12850&p=38690&hilit ... tor#p38690
Thank you for your response.

According to the link you posted, I did the following:
Went to mediaCoder installation folder.
Right Clicked on the "mediacoder.exe" file and chose "Run as Administrator".
Chose "Yes" in UAC prompt.

Result: Same...the splash screen and then nothing. Though under task manager> Process, I can see that "mediacoder.exe" is running

Please note that I also tried to run mediaCoder disabling my Firewall (Comodo), but that also did not solve the problem.

meRobs
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Re: Build 5588 x64: MediaCoder does not start

Post by meRobs » Mon Feb 10, 2014 8:42 am

At far right of the Windows taskbar, click on "Show hidden icons".
This may reveal MediaCoder.
Have you checked out the Tips & Guides for MediaCoder? Try: http://forum.mediacoderhq.com/viewtopic.php?f=17&t=8061
Also, get older builds at: http://www.videohelp.com/tools/MediaCoder/old-versions#download

VideoCoder
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Re: Build 5588 x64: MediaCoder does not start

Post by VideoCoder » Mon Feb 10, 2014 12:55 pm

meRobs wrote:At far right of the Windows taskbar, click on "Show hidden icons".
This may reveal MediaCoder.
Thank you for your response.

In Windows 7 I could not find any option like "Show Hidden Icons" in the System Tray. Still, after running media coder (with Admin privileges), I enabled "Show All icons" in the System Tray. Unfortunately, there was no MediaCoder icon displayed.

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