Donated with Paypal but have not received activation

Discuss about generic usage of MediaCoder.

Moderator: HuggiL

bdoh615
Beginner
Beginner
Posts: 1
Joined: Fri Dec 28, 2012 5:07 am

Donated with Paypal but have not received activation

Post by bdoh615 » Fri Dec 28, 2012 5:10 am

I donated through Paypal but have not received my activation code. How do I get it>

stanley
Site Admin
Site Admin
Posts: 4109
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Donated with Paypal but have not received activation

Post by stanley » Mon Dec 31, 2012 2:44 pm

Place contact with support@mediacoderhq with your donation transaction ID.
When things work together, things work.

DevilBlink
Beginner
Beginner
Posts: 6
Joined: Mon Dec 31, 2012 6:39 pm

Re: Donated with Paypal but have not received activation

Post by DevilBlink » Sun Jan 06, 2013 4:17 am

stanley wrote:Place contact with support@mediacoderhq with your donation transaction ID.
Good afternoon, I have the same problem, I maked a donation the 31st of december, but have not received My "Media Coder ID"
I sended an email to support@mediacoderhq.com but They do not respond me.
Please help me. I need the ID because the nag dont permit me use the software for about 30 minutes :roll:
Thanks in advance.

grenoble
Beginner
Beginner
Posts: 1
Joined: Wed Jan 23, 2013 9:30 am

Re: Donated with Paypal but have not received activation

Post by grenoble » Wed Jan 23, 2013 9:36 am

Same for me,

I 've made the 25$ donation 24 hrs ago, contact support@mediacoderhq.com but no ID no response.
I don't know if I should search an another tool, I don't have time for that.

:x

hansonwe
Beginner
Beginner
Posts: 1
Joined: Tue Apr 30, 2013 9:14 am

Re: Paid with Paypal but have not received activation

Post by hansonwe » Tue Apr 30, 2013 9:23 am

Hi There,

I'm in a similar boat ... I've paid my money for a MediaCoder premium license but haven't received anything after 1 week.

I've sent emails to both support@mediacoderhq.com and to consult@mediacoderhq.com but haven't heard anything yet.

Any other ideas?

Thanks!
- Bill

stanley
Site Admin
Site Admin
Posts: 4109
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Paid with Paypal but have not received activation

Post by stanley » Fri May 03, 2013 7:37 pm

I am pretty sure the activation email was sent to you. Please check your spam folder where it might have gone into. If you still can't find it, please email to support@mediacoderhq.com.
hansonwe wrote:Hi There,

I'm in a similar boat ... I've paid my money for a MediaCoder premium license but haven't received anything after 1 week.
When things work together, things work.

Condor
Beginner
Beginner
Posts: 6
Joined: Sat Sep 07, 2013 1:03 pm

Re: Donated with Paypal but have not received activation

Post by Condor » Sat Sep 07, 2013 1:04 pm

I also have not yet recieved a Mediacoder ID as well and have emailed both support emails.

stanley
Site Admin
Site Admin
Posts: 4109
Joined: Mon May 15, 2006 7:43 pm
Location: Sydney

Re: Donated with Paypal but have not received activation

Post by stanley » Sun Oct 20, 2013 10:11 pm

If you didn't receive the ID within 24 hours, please:

1. Take a look at your email's spam folder
2. If it's still not there, contact with support@mediacoderhq.com for assistance
When things work together, things work.

PHP
Beginner
Beginner
Posts: 2
Joined: Thu May 15, 2014 5:18 pm

Re: Donated with Paypal but have not received activation

Post by PHP » Thu May 15, 2014 9:27 pm

I donate Yesterday for 1 month to try your software.
Till now i also haven't got no ID.
I have mailed several times.....no response.
Yes , i look in the spam map, and nothing is been sent.
strange......very strange

Loldude20
Beginner
Beginner
Posts: 2
Joined: Thu Aug 07, 2014 12:09 am

Re: Donated with Paypal but have not received activation

Post by Loldude20 » Fri Aug 08, 2014 12:19 am

Same for me i didn't receive my premium license , i have tried to contact the support no answers i guess the staff is on holidays

Post Reply